Job Title
PM Kitchen Supervisor
Role
Kitchen Manager
Location
Phoenix
,
AZ
Description
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco, and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Overview:
The Kitchen Supervisor is responsible for supervising and assisting in the preparation of all food items for all outlets, Banquets, Room Service and Employee Dining, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen, and storage areas while minimizing waste and maximizing cost/production ratio.
Responsibilities:
- Have a thorough working knowledge of menus and preparation required to produce food according to hotel standards.
- Assist in controlling costs by maintaining food costs within budgeted guidelines.
- Ensure the completion of necessary food and station preparations prior to opening the restaurant and Room Service in order to ensure that guests are served promptly and efficiently during operating hours.
- Ensure the completion and display of buffet items according to hotel standards.
- Assist and supervise on kitchen line during restaurant operating hours to maintain the highest standards of efficiency, productivity, and quality. Be able to support any position in the kitchen that is in need of help.
- Supervise and assist in the food preparation for Banquets as required, following specifications of Banquet Event Orders. Ensure banquet items are completed on time and check with the Supervisor for time, cover count, or any other changes.
- Supervise the preparation of food for the Employee Dining, as necessary.
- Ensure that food is prepared following hotel standard recipes.
- Be familiar with all kitchen tools and equipment including Electric slicers, buffalo choppers, commercial blenders, ovens, broilers, range tops, steam kettles, grills, fryers, mixers, food processors, meat grinders, seam tables, knives, etc.
- Maintain the “Clean As You Go” policy. Be responsible for maintaining the sanitation and cleaning schedules of the kitchen. Keep all storage areas neat, orderly, and clean.
- Supervise and assist with the breakdown of buffets and kitchen lines, ensuring proper storage of food and equipment at the end of each meal period.
- Ensure that all employees practice safe work habits at all times to avoid injury to themselves or other employees.
- Assist, as necessary, with the following: Scheduling, ordering, cost controls, training, production charts, daily inventory charts, overseeing daily prep list, and ensuring completion.
- Assist in maintaining a key control system within the kitchen.
- Be familiar with the hotel’s emergency procedures.
- Aid in the security of food items; ensure the meat locker, storeroom, and walk-ins are locked when not in use.
- Ensure that the Employee Breakroom is kept neat, orderly, and clean.
- Maintain high food quality standards in the kitchen and find ways to improve upon them.
- Follow all Health Department and Company regulations in regard to food and storage standards and safety.
- Maintain cleanliness and organization of all storage areas.
- Assist in training staff in the operation and maintenance of all kitchen equipment
Qualifications:
General Requirements
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
- Attend all hotel-required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel-related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or related field preferred.
- At least 3 years of related progressive experience or a culinary graduate with at least 1 year of progressive experience in a hotel or related field.
- Previous supervisory responsibility preferred.
Physical requirements:
- Flexible and long hours are sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during the entire shift.
- Ability to withstand temperature variations, both hot and cold.
Salary Range: $18.00 to $20.00 per hour