Job Title
AM Restaurant Busser
Role
Busser
Location
Phoenix
,
AZ
Description
Compensation Type: Hourly Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu. Highgate also has an expanding presence in key European markets through properties in London, Paris, Barcelona, Vienna, and Prague. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location:
Overview:
The Bus Person/Food Runner is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The Bus Person must ensure that all tables are kept clean and presentable with clean china, glassware, silverware, and linen. The Bus person will be responsible for delivering food to guests in a friendly, professional & knowledgeable manner.
Responsibilities:
- Deliver Room Service orders to hotel guests quickly and efficiently
- Keep all work areas clean and properly stocked according to the current meal period.
- Keep all tables cleaned and properly set according to property specific standards.
- Break down trays of soiled dishes and linen in the dish room area according to established standards.
- Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
- Complete daily opening and closing duties and cleaning according to established side-work checklist.
- Provide service to guests in the waiter’s absence as needed.
- Maintain beverage levels in glasses/cups on the table at least ¾ full at all times. (coffee, tea, soda, lemonade, and water).
- Knowledge of all the ingredient details of every dish on the menu
- Delivering food to guests quickly and efficiently
- Communicating clearly with the kitchen and front-of-house staff
Qualifications:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Flexible and long hours are sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during the entire shift.
Salary $ 13.85